Email

Managing Emails

Deleting emails

The following options exist:

How to define whether emails are moved to the trash or permanently removed when deleted.

  1. Click the Settings icon in the menu bar. Click on All settings.

    The Settings window opens.

  2. Click on Mail in the left pane.

    Click on Advanced Settings in the right pane.

  3. Define the behavior when deleting emails:

    • If emails are to be moved to the trash, disable Permanently remove deleted emails.

    • If emails are to be deleted permanently, enable Permanently remove deleted emails.

      Warning: Permanently deleted emails can not be recovered.

How to delete an email:

  1. Select one or several emails.

  2. Click the Delete icon in the toolbar.

    Or:

    • Press the [Del] or [Backspace] key on the keyboard.

    • In an email’s context menu, click on Delete.

    • If you have selected a single email, use the Delete icon in the detail view.

Result:

  • If the setting Permanently remove deleted emails is disabled:

    The emails are moved to the Trash folder.

  • If the setting Permanently remove deleted emails is enabled:

    You will be asked if you want to delete the emails permanently.

How to delete all emails of a folder:

  1. In the folder view, select the folder which emails you want to delete.

  2. Use one of the following methods:

    • Click the Actions icon next to the folder name.

    • Click the More actions icon above the list.

    Click on the Delete all messages button.

    Warning: If the setting Permanently remove deleted emails is enabled, deleted emails cannot be recovered.

  3. Confirm that you want to delete the content of this folder.

Result:

  • If the setting Permanently remove deleted emails is disabled:

    The emails are moved to the Trash folder.

  • If the setting Permanently remove deleted emails is enabled:

    The emails will be permanently deleted.

How to recover deleted emails:

  1. Open the Trash folder in the folder view.

  2. Select one or several emails.

  3. In an email’s context menu, click on Move.

  4. Select a folder in the Move window. Click on the Move button.

Or:

  • To recover all emails from the trash, click the More options icon above the list. Click on the Move all messages button.

  • If you have selected a single email, use the More actions icon in the detail view. Click on Move.

How to permanently delete an email:

Warning: Permanently deleted emails can not be recovered.

  1. Open the Trash folder in the folder view.

  2. Select one or several emails.

  3. Click the Delete icon in the toolbar.

    If you have selected a single email, you can also use the Delete icon in the detail view.

  4. Confirm that you want to permanently delete the selected emails.

How to permanently delete the content of the Trash folder:

Warning: Permanently deleted emails can not be recovered.

  1. Select the Trash folder in the folder view.

  2. Use one of the following methods:

    • Click the More actions icon next to Trash.

    • Click the More actions icon above the list.

    Click on Empty folder.

  3. Confirm that you want to delete the content of the folder.

User interface:

Related topics:

Parent topic: Managing Emails