Depending on the configuration, the administrator can assign a shared account to you, for example support@example.com. This account will be displayed in the folder view. If the account is not to be displayed, you can disable the account.
How to disable or enable shared accounts:
Click the Settings icon on the right side of the menu bar. Click on General.
The Settings window opens.
Click on Accounts in the left pane.
In the Your shared accounts section, the existing accounts are displayed.
Disable the account.
The account will no longer be displayed in the folder view.
To use a disabled account again, you have to enable it.
User interface:
Related topics:
Parent topic: Managing Accounts