About this Documentation

1.2. Terminology

Account

An account or an user account is an access permission to a computer system. Account examples:

  • groupware account

  • GMail account

  • DropBox account

  • Facebook account

To get access, a user has to log in with the user name and the password. Based on the account, the computer system identifies the single users. This allows to assign specific properties to a user, like access permissions or settings.

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Allowlist

An allowlist is a list of domain names or email addresses that you trust.

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App

An application is a groupware component that provides certain functions. Example: With the Email application you can send, receive and organize emails.

Distribution list

A distribution list consists of a distribution list name and a number of email addresses. You can create and edit own distribution lists. Other users can not see your distribution lists. Distribution lists can be used as follows:

  • send an email to multiple contacts

  • add multiple persons to an appointment or task

  • grant multiple persons permissions by inviting to a shared item

Depending on the configuration, specific distribution lists are predefined for all users.

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Domain

A domain is the address used to open a page on the Internet. Example: www.example.com. A domain is often also referred to as web address or Internet address.

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Elements

Elements of the user interface. Example: windows, labels, buttons.

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Email thread

An email thread is an email conversation The email thread includes the original email and all replies. All emails in an email thread have the same subject. The current email corresponds to the last reply.

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External email account

Your groupware email account You will automatically get this account. You can not delete this account.

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External email account

The administrator can set up functional email accounts and assign them to specific users. A functional email account has the following properties:

  • It serves a specific purpose like communicating with customers.

    Typical examples are support@example.com, info@example.com.

  • It can be used jointly by multiple users, to read, reply or send emails.

    The administrator defines the users who are allowed to use a functional email account.

  • Users can neither edit nor delete a functional email account.

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External participant

A person that is not an internal groupware user but that participates in an appointment or task.

Folders

Folders contain app specific objects. In some apps, folders can also include subfolders. Some folders are preset, other folders can be set up by the user. Folder examples: email folders, address books, calendars, task lists

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Global address book

Contains the contact data for all internal users. The users can edit their own personal data in the global address book.

Group

A group consists of a group name and a number of internal users. Groups can be used as follows:

  • add to an appointment or task

  • grant permissions by inviting to a share

Depending on the configuration, specific groups are predefined. Depending on the groupware configuration, users can get the permission to create additional groups.

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Groupware

The software described in this documentation.

Guest

A person who received an invitation to a share by another user or has been added to an appointment or task as external participant. Each guest user belongs to the Guests group. This group can not be changed or deleted.

Objects

Objects are groupware data that are created and organized by the user. Examples: emails, contacts, appointments, tasks, documents, files, folders, address books, calendars

Participant

A user invited to an appointment or task.

Resource

Resources are rooms or devices that can be added to an appointment. A resource consists of a resource name, an email address and an optional description.

You can only add resources that are not used for other appointments.

Depending on the configuration, specific resources are predefined. Depending on the configuration, users can get the permission to create additional resources.

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Session

A session is a connection between a client, e.g. a browser, an email client or a smartphone app and a server, e.g. the groupware server. A session starts with the login and ends with the logout.

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Tabs

Tabs provide an easy and simple way of keeping the Inbox folder neat. With tabs, incoming emails are saved separated by sender in the Inbox folder. Depending on the configuration, specific tabs are predefined. You can set additional tabs according to your needs.

Tabs can only be used in the Inbox folder. If you need further storage options, use the folder view to create email folders.

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User

A person working with the groupware. Each user has a username and a password. Each groupware user belongs to the default group. Those users are also called internal users.

User interface

This refers to the groupware user interface. The user interface consists of individual elements.

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